Responsible Disclosure Policy
Data security is a top priority for Bankjoy, and Bankjoy believes that working with skilled security researchers can identify weaknesses in any technology.
If you believe you've found a security vulnerability in Bankjoy’s service, please notify us; we will work with you to resolve the issue promptly.
Disclosure Policy
- If you believe you’ve discovered a potential vulnerability, please let us know by emailing us at "email for disclosing vulnerabilities". We will acknowledge your email within SLA for disclosure acknowledgement.
- Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within SLA for disclosure resolution of disclosure.
- Provide us with a reasonable amount of time to resolve the issue before disclosing it to the public or a third party. We aim to resolve critical issues within SLA for disclosure resolution of disclosure.
Exclusions
While researching, we’d like you to refrain from:
- Distributed Denial of Service (DDoS)
- Spamming
- Social engineering or phishing of Bankjoy employees or contractors
- Any attacks against Bankjoy’s physical property or data centers
Thank you for helping to keep Bankjoy and our users safe!
Changes
We may revise these guidelines from time to time. The most current version of the guidelines will be available at public URL for the responsible disclosure guidelines/policy.
Contact
Bankjoy is always open to feedback, questions, and suggestions. If you would like to talk to us, please feel free to email us at security@bankjoy.com.